There seems to be some doubt in the mind of a client, as to the integrity of Crescent Processing Company. The client seems to feel we do not disclose our rates accurately. In our defense, the law requires us to provide full disclosure to our clients, as to our rates. We have a couple other means of making sure the customer is clear on the rates which will apply to them.
We utilize a taped return phone conversation at the point of sale to the client, which completely explains how much the client will be paying for our services. This call is utilized to confirm all rates and services that our customer will receive. Our sales personnel are required to drop off a copy of our terms, conditions, and payment rates. As you can easily see there is no Crescent Processing Company Scam going on in our company. Skeptics believe we do not provide our clients with free equipment, this is not true, if you use our equipment as your merchant payment solution, we provide the tools for free.
We designed our business model with our clients in mind. It is very reasonably priced, and we understand the smaller retailer doesn’t always have high turnover, so we’ve made it possible to include free equipment. Our company services such a huge payment processing clientele, that we are not interested in squabbling over pennies for our processing equipment! As always, meeting the needs of the smaller business owner has, and continues to be, our main focus. Providing free of charge equipment to our customers is just another way to bring valuable savings to their business.
Crescent Processing Company is said by some, to have long contract terms, with several penalties for early termination of a contract. Issuing contracts is something all payment processing services do, and we do offer different contract lengths. We offer a two, and four year contract, especially designed with the small business owner in mind. Of course we waive contractual obligations if the business goes under, or the owner sells out. There is no Crescent Processing Company Scam going on here!
Crescent Processing Company supplies service leads to all their sales associates. Also, we provide full disclosure of our sales associates rates of commission several times before, and after employed. We do everything in our ability to provide potential employees with all information they will need to be a successful sales representative. We believe in full transparency within the whole cycle of the business. This includes our employees understanding their work ethic, and them also knowing how to relay information to the client. Our reps are trained to assist clients and explain the fees and charges associated with our service. Our goal is customer satisfaction, and our employees must know how to make this happen.
